2016 NAIOP Washington State Night of the Stars Winners Announced

Those brave souls not fed up with the election were treated to a fascinating analysis by a true Washington insider, Morton Kondracke, at the October breakfast meeting.

The breakfast was sponsored by CREW Seattle & Puget Sound and we appreciate their continued support.

NAIOP, the Commercial Real Estate Development Association, has recognized Mollie Fadule, co-founder and partner, Cephas Partners, and Davis Vaughn, director, Security Properties, with its prestigious 2016 Developing Leaders Award.

Data met Dickens in our September Breakfast, “A Tale of Two Cities,” dealing with how the haves and have-nots are faring in a changing commercial real estate market.

Teutsch Partners, Holberg Company, Schwabe, Williamson & Wyatt, and GeoEngineers sponsored the meeting and we appreciate their continued support.

Finalists, First Winner and Hall of Fame Honoree Announced for 2016 NAIOP Washington State Night of the Stars, Honoring Local Real Estate Projects and Companies

Washington’s primary election was held on Tuesday, August 2; all ballots needed to be postmarked or delivered to a collection center by 8:00 p.m. Ballots submitted on Election Day can result ballot-counting for another week or more following Election Day. As of the evening of August 7, 1,357,000 votes had been counted, and another 60,000 remained to be counted. Turnout was at 33% and could climb a bit more as final ballots trickle in. Election results can be found on the Washington Secretary of State website.

Innovation is the watchword of our industry. As a great sage from bygone days said, “He who is not busy being born is busy dying.” Our July Breakfast highlighted some innovative projects that have been completed in our area. John Teutsch began the meeting and outlined the new members, plus previewed our next Breakfast Meeting, A Tale of Two Cities on September 21, and the Property Tour on July 21. Kris Glandon spoke about the Community Enhancement Project at New Start High School on September 24. Finally, Kip Spencer from SECO outlined the new South Port development in Renton.

In a continuing effort to bring to our members the latest news of the day, the May Breakfast explored the subject of the Washington State Convention Center Expansion. The breakfast was sponsored by Clark Nuber, PS, Auburn Mechanical, and VECA, and we sincerely thank them for their continued support. President John Teutsch began the meeting and gave the assembly an update on new members and we also received an update on the Summer Social. It sounds like a fun time will be had by all! John introduced Matt Griffin from Pine Street Group who is developing the Convention Center expansion.

Matt began by giving us some facts and figures on the current Convention Center. The addition will take place on an eight-acre site, essentially doubling the size. Matt talked about the uniqueness of a Public Facilities District which allows for targeted tax revenue to flow towards the Convention Center.

Over the past few months, the Developing Leaders have been busy experiencing varying aspects of the real estate world. In March, the group went on their first property tour of the year: Holland Partner Group’s South Lake Union multifamily development, JUXT. Developed and built by Holland, JUXT is a 361-unit apartment building located at 810 Dexter Ave N scheduled to open in May. Allison Shepard, Senior Development Manager at Holland Partner Group, lead the tour of JUXT, which features a large central courtyard, laptop lounge, rooftop gathering space, and a secret room referred to as the Speakeasy, among other amenities. The tour was a great opportunity for the group to ask questions and listen to the different angles from which each sector views a new development.

In a very highly attended event, the annual Broker’s Forecast was presented to our Breakfast attendees on April 20. The breakfast was sponsored by Adolfson & Peterson, Norris, Beggs & Simpson, CBRE and Intervest - we sincerely thank them for their continued support. President John Teutsch began the meeting and gave the assembly an update on new members and introduced Kris Beason who gave some background on Adolfson & Peterson. Mike Wood also spoke a few words about Norris, Beggs & Simpson. We heard about the Community Enhancement Project which will be on September 24 at the New Start High School in Burien.

The winning team poses in Bellevue. Source: UW Think Runstad blog.

On Wednesday, February 17, attendees of the monthly Breakfast meeting were treated to the Capital Markets Forecast. The breakfast was sponsored by US Bank, JLL, and Intervest Mortgage Investment - we sincerely thank them for their continued support. President John Teutsch gave the assembly an update on the new members and watched a video regarding the Real Estate Challenge.

Mike Wood, Principal with Norris Beggs & Simpson, moderated the panel consisting of:

On Wednesday, January 20, attendees of the monthly Breakfast Meeting were treated to our annual program with the Runstad Fellows from the University of Washington. The program, “Risks & Collaborations: A Discussion on the Future of Seattle,” was sponsored by Touchstone and Deutsche Asset Management - we sincerely thank them for their continued support. President John Teutsch gave the assembly an update on the new members. We also heard that nominations were open for the Community Enhancement project for 2016 and are due February 15 (click to download the nomination form).

Brief description, size and scope of your company:  
Human Securities is a boutique retained Executive Search and leadership development firm, founded in 1996. Over the past 15 years, we’ve helped commercial real estate companies to hire nearly 300 talented people in investment, development, asset management, property management and A/E/C. Based in Seattle, our small team searches nationwide for the right match for our clients. 

2015 NAIOP Washington State Night of the Stars Honors Local Real Estate Projects, Companies and Leaders

Like offensive linemen and line cooks, facility managers only get noticed when something goes wrong. That’s why they need the right tools to make sure that tenants remain happy where they work, equipment is properly cared for and proper vendor oversight is provided.

Many organizations turn to technology tools to help manage their buildings and preserve their assets. The goal is to help you run your facility (and your business) more efficiently. These tools have the potential to automate the process of managing maintenance on mechanical systems, critical power systems and other building infrastructure. They can also help define how a variety of tenant issues are tracked, resolved and closed out – everything from changing light bulbs, to dealing with a hot/cold temperature issue.

The problem is that an out-of-the-box technology tool is not an operational solution. Real estate organizations often underestimate or entirely fail to consider the amount of time required to tailor the tool to the desired outcomes. A technology in and of itself is not always enough without the appropriate investment of people and process.

Investment or expenditure?
Most organizations take one of two paths with their issue management solution: underinvest or internalize the costs. Those that underinvest in the infrastructure may encounter issues with tenant satisfaction, vendor performance, maintenance scheduling and tenant bill-back, among others.

Internalizing the necessary costs isn’t easy, either. Someone has to answer the phones, input the work orders and follow up to make sure they are addressed. This labor burden can add up to hundreds of hours in a single building, or thousands of hours across a portfolio, far more than the one-time cost of a technology tool itself.
There is also a third way: outsourcing these back-end administrative tasks to an expert third party that is dedicated to issue management.

Outsourced issue management at a glance
One of McKinstry’s clients, a large national REIT that manages over 15 million-square-feet of office space, saw significant tenant satisfaction issues and administrative challenges with their technology-only platform.

By outsourcing their issue management needs to a third-party system, they boosted their occupant satisfaction scores, increased tenant bill-backs by over a million dollars and reduced operational overhead across their portfolio by 20 percent, saving another million dollars.

Highly-trained engineering staff now devote a fraction of the time to administrative tasks like answering phone calls and asking tenants clarifying questions. The time saved can be put to good use, freeing up staff members to perform regular check-ins with their tenants to pre-emptively address any concerns.

One of the best outcomes of a well-managed issue management system is good reporting and data. When preparing to sell one of their properties recently, our REIT client was able to quickly cull all maintenance data from the past several years, saving the internal due diligence team significant time.

The data also showed that the building had been well-maintained, sustaining its high market-rate price. The client estimated that they saved six figures on this sale due to maintenance data alone.

Invest like it’s your business – because it is
Remember, issue management solutions are investments, not one-time purchases. Invest appropriately, and you’ll see returns in tenant satisfaction and labor efficiency. As you consider your own buildings, we encourage you to ask yourself: what’s the best way to invest in an issue management solution to achieve the results you’re looking for?

Brandon Rogers, account executive at McKinstry, focuses on issue management solutions for corporate and commercial clients. McKinstry, a full-service design-build-operate-maintain firm, helps clients build lasting infrastructure to efficiently and effectively manage their facilities.

NAIOP Washington State is pleased to welcome new members to our growing network this fall. Click here to learn more about joining during our fall promotion. 

Oct. 12 - Oct. 31, 2015:

Matt Allen, Senior Project Engineer, McKinstry
Christopher Brown, Environmental Geologist, GeoEngineers Inc.
James Cagney, Director, KPMG
Tyson Feaster, Partner, Lake Union Partners
Katie Frisbee, Property Services, BMGI Group
James Furlan, Project Manager, Lease Crutcher Lewis
Sam Gordon, Student, University of Washington
Dan Jones, Project Manager, Clise Properties Inc.
Dru Jordan, Modular Walls Sales Consultant, BiNW
Zachary Laster, Hazzard Property Manager, Hamilton Urban Partners
Jared Lyons, Senior Project Manager, J.M. Riley Company
Benjamin Nakamura, Project Designer, Stantec
Jim Reynolds, Vice President of HVAC Design and Construction, Auburn Mechanical
Jase Rouleau, Territory Manager, Victaulic
Aaron Ryskalczyk, Asset Manager/RE Analyst, Washington Capital Management Inc.
Scott Schlumberger, Senior Managing Director, Cushman & Wakefield | Commerce
Robert Swain, Partner, NAI Puget Sound Properties
Evan Wong, Student, University of Washington

Thank you, thank you, thank you! More than 400 volunteers gathered at YMCA Camp Terry on Saturday, Oct. 3, 2015, to conduct long overdue repairs and maintenance at the camp which annually provides hundreds of Pacific Northwest children from all walks of life with unique outdoor education experiences.